Troubleshooting & Repair of AKTA Systems in Switzerland

Quickly restore the availability of your chromatography equipment with BPM TechCare’s troubleshooting and corrective repair solutions.

Why is a quick response essential in the event of a breakdown?

In the biotechnology and pharmaceutical industries, every hour of downtime comes at a cost. A leak, a pressure deviation, or a software communication error can compromise an entire production run, delay a critical batch, or skew analysis results. Rapid, expert troubleshooting isn’t an option—it’s essential to your operational continuity.

BPM TechCare provides service for the entire Cytiva (formerly GE Healthcare) product line as well as legacy systems, with a simple goal: to get your equipment back up and running as quickly as possible, without compromising reliability.

AKTA Cytiva Repair and Troubleshooting: service for FPLC chromatography systems, diagnostics, corrective maintenance, and specialized technical support.
Troubleshooting and repair of AKTA Cytiva systems by BPM TechCare. Rapid response, diagnostics, restoration to service, and corrective maintenance for biotech and pharmaceutical laboratories.

Quick Diagnosis and Troubleshooting

A leak? A communication error? A pressure issue?

Remote or On-Site Diagnostics

Quickly identify the cause of the malfunction to target the repair and minimize downtime.

Leak Detection and Pressure Anomalies

Check the hydraulic system for leaks and inspect known weak points.

Software Error Resolution (UNICORN™)

Diagnosis and correction of communication errors between the system and the control software.

Service within 24/48 hours in Switzerland

Minimize your downtime thanks to our responsive, local service.

Repair and Return to Service

Ensure the reliability and durability of your AKTA systems—for the long term.

Certified Genuine Parts

We use only manufacturer-certified components to preserve the integrity of your equipment.

Repair of Electronic and Hydraulic Modules

Replacement of defective circuit boards, sensors, pumps, valves, and seals.

Post-Repair Validation Tests

Performance verification prior to recommissioning to ensure proper operation.

Multigenerational expertise

We provide support for AKTA Pure, AKTA Avant, as well as legacy systems such as the AKTA Explorer, Purifier, and FPLC.

Warranty and Compliance of Repairs

For laboratories operating in a regulated environment (GMP, GLP), every repair is accompanied by detailed documentation to demonstrate your equipment’s compliance during an audit.

Detailed and certified incident report.

Performance tests that comply with regulatory requirements.

Full traceability of replaced parts and completed operations.

The Benefits of BPM TechCare

Response Time

Ultra-fast response (24/48 hours)

Legacy Support

Comprehensive coverage maintained (24/48 hours)

Pricing

Optimized and transparent

Proximity

Local expert in Switzerland

Our Answers to Your Most Frequently Asked Questions

All our repairs are covered by a warranty on parts and labor. Contact our experts to learn about the terms and conditions that apply to your contract.
Yes, our expertise covers all generations of AKTA systems, including legacy versions.
Yes, every troubleshooting or repair service is fully documented in accordance with the regulatory requirements for your industry.
Yes, we use only manufacturer-certified parts to ensure the integrity, compliance, and longevity of your systems.
Yes, an initial remote diagnosis often makes it possible to identify the source of the problem and prepare for on-site service with the appropriate parts, thereby reducing your downtime.
We respond within 24 to 48 hours in Switzerland, depending on the nature of the breakdown and your location.
When you choose BPM TechCare, you’re choosing agility and specialized expertise. You’ll have a dedicated point of contact, shorter response times, and a flexible approach that prioritizes the repair and rapid return to service of your existing equipment.